What’s the best way to be a good listener?

David Jackson (Founder, Seeking Alpha)
How to be a better listener | A Founder’s Notebook

I frequently listen with the intent to solve the problem. So I tried [listening with intent to agree], and it worked. I’ve also found a work-around to being a bad listener: I ask questions in writing using email and Google docs. I find it easier to read and re-read than to listen.