What’s the best way to reactivate your churned customers?

Alex Turnbull (CEO of Groove)
How We Got 2,000+ Customers by Doing Things That Didn’t Scale

When you’re an early-stage startup, you’ll lose a lot of customers because you don’t have everything worked out yet. When you do work things out, those lost customers might come back, and it’s worth fighting for every single one.

What’s the best way to prioritize product features?

Slava Akhmechet (Founder at RethinkDB)
Slava Akhmechet

The most important aspect of product management is categorizing features into three buckets: A gamechanger. People will want to buy your product because of this feature. A showstopper. People won’t buy your product if you’re missing this feature, but adding it won’t generate demand. A distraction. This feature will make no measurable impact on adoption.