What’s the best way to navigate exit options?

Fred Wilson (Co-Founder and Partner at Union Square Ventures)
When Things Don’t Work Out – AVC

So what happens when things don’t work out? There are generally two scenarios. The first is the “slog it out” scenario. This one is in many ways the most painful. It means that there is a business that can be built, but it won’t be one that makes the VCs much money and because it takes so much time and money to “slog it out”, it doesn’t make the entrepreneur much money either. The second scenario is “hit the wall”. In this scenario, the company r… (read more)

What’s the best way to measure product usage?

Fred Wilson (Co-Founder and Partner at Union Square Ventures)
Having Empathy For Your Users – AVC

I feel like the companies we meet with and work with generally do a good job of instrumenting their products and collecting on data on what is working and what is not working. But they often don’t have good answers for why the behavior they are seeing is happening. It’s hard to fix something you know is broken unless you understand why it is broken.

What’s the best way to improve retention?

Andrew Tate (Writer, former Nueroscientist)
How to reduce Churn by building a bulletproof retention process

1. Define your goals. Your overall goal is to reduce churn, but to make this actionable you need to both quantify this goal and break it down further into smaller goals. 2. Ask the right questions. Drill down to specifics as much as possible. 3. Develop your hypothesis. Developing a hypothesis forces you to think about your questions in more detail and the impact of experiments on churn. 4. Test and analyze your ideas. Get the minimum viable test… (read more)

What’s the best way to identify opportunities?

Fred Wilson (Co-Founder and Partner at Union Square Ventures)
Get The Strategy Right And The Execution Is Easy – AVC

If you are working really hard and have a strong team and aren’t getting where you want to go, take a hard look at your strategy. As Arnie told me, once you get that right the execution will be easy.

What’s the best way to identify opportunities?

David Jackson (Founder, Seeking Alpha)
How to overcome objections and open possibilities | A Founder’s Notebook

Many times someone makes a suggestion and someone else raises an objection: Person 1: Wouldn’t it be great if we did X? Person 2: Yes, but the problem with doing X is Y. The problem is you’re now at a dead end. The objection means that Person 1’s idea can no longer be discussed. The solution is to flip the suggestion into a question, and incorporate the objection as a constraint: The question to answer: How can we do x in a way that ensures that … (read more)

What’s the best way to identify opportunities?

Fred Wilson (Co-Founder and Partner at Union Square Ventures)
Tenacity – AVC

Building and operating a business is not easy. I believe it gets harder, not easier, as the years pile up. That is where tenacity and believing in yourself and your team and your business is required.

What’s the best way to identify opportunities?

Fred Wilson (Co-Founder and Partner at Union Square Ventures)
MBA Mondays: When Its Not Your Team – AVC

In all of these situations, it is tempting to think the issue is the team and that turning the team will fix the problems. Team issues are largely scaling issues not growth issues. And it’s critical to be able to recognize which is which because fixing the wrong problem can be devastating to a company.

What’s the best way to identify opportunities?

Fred Wilson (Co-Founder and Partner at Union Square Ventures)
The Similarities Between Building and Scaling a Product and a Company – AVC

There is no one right answer. The key is removing the bottleneck so the rest of the system can work again. When it is software, the problem is a bit easier to solve because it doesn’t involve moving people around and the emotions that creates. But that’s what a manager does and good managers do this often and they do it well. It is harder to instrument your team the way you can instrument a software system. 360 reviews and other feedback systems … (read more)

What’s the best way to identify opportunities?

Seth Godin (Founder at Yoyodyne Entertainment)
Seth’s Blog: Reading between the lines

If you really want to know why someone didn’t like your work, you’re going to have to put a lot more effort into it understanding the person who rejected you. Reading the tea leaves in the rejection letters and one-star reviews is pretty worthless.